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Channel: process improvement – Samantha Searle
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The Importance of End-to-End Process Design

Processes usually don’t operate in isolation so when redesigning a process, it is vital to consider its context and how other processes interact with it, or depend on it. The other day I encountered a...

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Social BPM Workshop Part 1: Socially-Enabled Processes Empower Users to...

“Designing Socially-Enabled Processes” was the first topic that the BPM team covered with our European clients during a workshop at the Gartner Symposium in Barcelona this week. Elise Olding, Teresa...

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Ignore Process Pain Points at Your Peril!

Where did you do most of the Christmas shopping this year? Like many people, I avoided the crowded high streets and placed orders online. Internet shoppers spent almost £8bn online in December (16.5%...

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Five Reasons Why BPM Isn’t Just About Technology

“What tools would you recommend for our BPM project?” The Gartner BPM team still receives a significant number of client inquiries that focus on implementing BPM as a technology and miss the wider...

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The Secret of Successful BPM Projects? Define and Measure Your Goals Upfront!

Sounds obvious doesn’t it? Yet results from this year’s BPM Summit Survey have revealed a stark disconnect between the perceived importance of the initial goals of a BPM project and how successful...

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The Importance of End-to-End Process Design

Processes usually don’t operate in isolation so when redesigning a process, it is vital to consider its context and how other processes interact with it, or depend on it. The other day I encountered a...

View Article

Social BPM Workshop Part 1: Socially-Enabled Processes Empower Users to...

“Designing Socially-Enabled Processes” was the first topic that the BPM team covered with our European clients during a workshop at the Gartner Symposium in Barcelona this week. Elise Olding, Teresa...

View Article

Ignore Process Pain Points at Your Peril!

Where did you do most of the Christmas shopping this year? Like many people, I avoided the crowded high streets and placed orders online. Internet shoppers spent almost £8bn online in December (16.5%...

View Article


Five Reasons Why BPM Isn’t Just About Technology

“What tools would you recommend for our BPM project?” The Gartner BPM team still receives a significant number of client inquiries that focus on implementing BPM as a technology and miss the wider...

View Article


The Secret of Successful BPM Projects? Define and Measure Your Goals Upfront!

Sounds obvious doesn’t it? Yet results from this year’s BPM Summit Survey have revealed a stark disconnect between the perceived importance of the initial goals of a BPM project and how successful...

View Article
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